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30 October 2026

Middle-Income Cambodia – Trap or Opportunity: Using Carrots and Sticks to Promote Formalisation (Part II)

កម្ពុជាក្នុងឋានៈជាប្រទេសមានចំណូលមធ្យម –​ ជាអន្ទាក់ ឬជាកាលានុវត្តភាព៖ ការប្រើប្រាស់វិធានការការ៉ុត និងដំបង ដើម្បីជំរុញការចុះបញ្ជីក្នុងប្រព័ន្ធផ្លូវការ

សារគន្លឹះ

  • អត្ថបទប្លុកនេះផ្តោតលើគំនិតដែលថា ក្រុមហ៊ុន ឬសហគ្រាស នឹងពិចារណាបន្តស្ថិតនៅក្នុងសេដ្ឋកិច្ចក្រៅ រហូតទាល់តែអត្ថប្រយោជន៍ដែលទទួលបានមានទំហំធំជាងបន្ទុកចំណាយនៃការចូលទៅក្នុងប្រព័ន្ធផ្លូវការ។
  • មានហេតុផលចំនួន ៤ យ៉ាងដែលរាជរដ្ឋាភិបាលគួរតែខិតខំជំរុញការចុះបញ្ជីក្នុងប្រព័ន្ធផ្លូវការ រួមមាន៖ ប្រសិទ្ធភាពសេដ្ឋកិច្ច កំណើននៃចំណូលពន្ធរដ្ឋ ការបង្កើតការងារដែលមានគុណភាពប្រសើរជាងមុន និងការកែលម្អអភិបាលកិច្ច។
  • មានភស្តុតាងជាច្រើនដែលគាំទ្រទស្សនៈនេះ—ការសិក្សាស្រាវជ្រាវជាទូទៅបានរកឃើញថា សហគ្រាសមើលឃើញទាំងអត្ថប្រយោជន៍ និងបន្ទុកចំណាយដែលទាក់ទងនឹងការចុះបញ្ជីក្នុងប្រព័ន្ធផ្លូវការ—ដូចនេះ ទាំងវិធានការលើកទឹកចិត្ត​ (ការ៉ុត) និងវិធានការតឹងរ៉ឹង (ដំបង) សុទ្ធតែមានសារៈសំខាន់ក្នុងការជំរុញឱ្យមានការចុះបញ្ជីក្នុងប្រព័ន្ធផ្លូវការ។
  • ពុំទាន់មានភស្តុតាងច្បាស់លាស់ដែលបង្ហាញពី «តម្រូវការលាក់កំបាំង» ក្នុងការចុះបញ្ជីក្នុងប្រព័ន្ធផ្លូវការ ក្នុងចំណោមសហគ្រាសនៅកម្ពុជា ឬនៅក្នុងប្រទេសកំពុងអភិវឌ្ឍន៍ផ្សេងទៀតនោះទេ។
  • សហគ្រាស ឬក្រុមហ៊ុននៅកម្ពុជា សុខចិត្តបន្តស្ថិតនៅក្រៅប្រព័ន្ធផ្លូវការ ដែលនេះមានន័យថា អត្ថប្រយោជន៍នៃការស្ថិតនៅក្រៅប្រព័ន្ធ មានទម្ងន់ជាងអត្ថប្រយោជន៍នៃការចូលទៅក្នុងប្រព័ន្ធផ្លូវការ។
  • ជាអនុសាសន៍គោលនយោបាយ រាជរដ្ឋាភិបាលត្រូវផ្តោតលើការបង្កើនបន្ទុកចំណាយនៃការបន្តស្ថិតនៅក្រៅប្រព័ន្ធ (វិធានការដំបង) និងការបង្កើនអត្ថប្រយោជន៍នៃការចូលទៅក្នុងប្រព័ន្ធផ្លូវការ (វិធានការការ៉ុត)។

Key Messages

  • This blog focuses on the idea that firms will rationally remain in the informal sector until the benefits are greater than the costs of formality.
  • There are four reasons why the government should seek to encourage formalisation: economic efficiency, the potential loss of government revenue, the creation of better jobs, and improved governance.
  • There is ample evidence for this view—studies typically find that firms see both benefits and costs associated with formalisation—both carrots and sticks are important to encourage formalisation.
  • There is little evidence of ‘latent demand’ for formalisation among firms in Cambodia or other developing countries.
  • Firms are happy to remain informal in Cambodia, meaning the benefits of being informal outweigh the benefits of becoming formal.
  • Policy recommendations revolve around increasing the costs of remaining informal (sticks) and increasing the benefits of becoming formal (carrots).

Introduction

The Cambodian economy is dominated by the informal sector, whether defined in terms of employment or production. Using the 2022 Economic Census, the UNDP concluded that 88.3 percent workers in Cambodia and 87.6 percent of establishments were informal. CDRI research by An and Chhorn noted that only about 3 percent of microenterprises were formally registered with the Ministry of Commerce, compared with 75 percent of large firms. The first blog in this three-part series examined the De Soto hypothesis, the idea that potentially productive and dynamic firms were held back by the bureaucratic and other costs of formalisation. Thus deprived of the benefits of formalisation—access to credit, ability to supply formal sector firms, protection from government harassment, and ability to employ better educated and skilled workers—firms remained small, informal, and low-productivity. Formalisation, in the De Soto view, will help unleash entrepreneurship and dynamise firm-level productivity growth. The first blog found limited evidence for the De Soto view in Cambodia and in developing countries more widely; formalisation will have positive but only limited economic benefits.

This blog focuses on an alternative model of the informal economy, known as the ‘Rational Exit Model’ that argues firms will rationally remain in the informal sector until the benefits are greater than the costs of formality. Unlike the De Soto model, this view focuses more clearly on the benefits firms gain from remaining in the informal sector. Here, formality can be considered like any other investment decision; firms will evaluate the costs and benefits before investing the resources needed to formalise.

Why Should the Government be Concerned with Formality?

The Rational Exit model sees firms as making a rational and well-considered decision; they remain informal or formalise based on a careful consideration of the costs and benefits or profits of doing so. Why then should governments be concerned? This is for four reasons: economic efficiency, the potential loss of government revenue, the creation of better jobs, and improved governance.

Firstly, the co-existence of formal and informal firms is inefficient because firms in the same industry face different marginal production costs; informal firms are likely to pay lower wages but only be able to access higher-cost capital (loans), leading to an inefficient use of resources.

Secondly, informality is associated with lower tax collection, restricting the government’s ability to finance public services. One survey found that “government revenues in emerging markets and developing economies with higher informality were five to 12 percentage points of GDP less than those with lower informality.” This may only be a long-term factor; a study of Benin, for example, showed that tax incentives given to firms to encourage them to formalise may lower tax revenue in the short run.

Thirdly, formal sector jobs are likely to be associated with better working conditions, sick pay, and security. In Cambodia, formalisation is often associated with firms and workers joining the National Social Protection Policy.

Fourthly, formalisation may improve governance. A study of Sri Lanka showed that there were “very strong positive effects of formalising on trust in the provincial government and trust in the municipal government.” The study explained this by firms being pleasantly surprised that the formalisation process was easier and less subject to bribes than they had imagined and that formalising was associated with a reduced worry about being fined or closed by the government for lack of compliance.

Firms See Both Costs and Benefits to Formalisation

There is ample evidence for the Rational Exit Model; studies typically find that firms see both benefits and costs associated with formalisation.

A 2025 survey of 2,741 firms in Cambodia by the Asia Foundation found that firms perceived some benefits of formalisation, including the ability to access finance and government support, but that it also came with costs, including greater scrutiny from government and associated regulatory requirements.

In one study of Benin, while 31 percent of firms considered the cost of formalisation too costly or time-consuming, many firms also focused on the costs of formalisation, including the higher level of taxes on formal firms (26 percent).

A survey of more than 10,000 businesses in Belo Horizonte Brazil, found that firms saw advantages of formalisation, including the ability to open a business bank account (51 percent), a better reputation for the business (47 percent), reduced risk of being fined (44 percent), ability to get business loans (43 percent), and the ability to sell to other firms that require registration (39 percent). The same survey found that firms saw disadvantages of formalisation, including the initial costs of registration (62 percent), having to pay taxes (58 percent), having to pay for an accountant (34 percent), and the process of registering taking too much time (32 percent).

A survey of household business in Vietnam in 2007–2008 and 2014–2015 found that there were minimal costs to remaining formal, informal firms were almost never asked to register and were generally “ignored by authorities.”

Using World Bank surveys for a sample of ten developing countries found that 75 percent of firms mentioned ‘better access to financing’ as a gain from formalisation while only 14 percent added ‘better access to markets’ and less than 10 percent ‘more access to government programmes’ or ‘access to better infrastructure’. Those same samples found benefits of remaining informal, including the ability to avoid (about 75 percent of) taxes.

A 2008 survey of small informal firms in Sri Lanka found that formalisation was cited as making it easier to get a loan or open a bank account (58 percent of firms) and other factors, including access to government programmes, increasing the scale of production, and avoiding fines (10–15 percent). There were few costs of remaining informal, as few (less than one percent) of informal firms reported being fined or paying a bribe as a consequence of being informal in the last twelve months

Where is the Firm-Level Demand for Formality?

In the De Soto view, firms want to formalise—to enjoy all those benefits noted in the introduction—but are held back by the associated costs of doing so. In reality, evidence shows that there is little such ‘latent demand’ for formalisation among firms in Cambodia and elsewhere. Studies show that lower registration costs generally bring few informal firms into the formal sector. This is good evidence for the Rational Exit Model and shows that firms are generally happy to remain informal.

A 2025 survey of 2,741 firms in Cambodia by the Asia Foundation found that only 1 percent of unregistered firms expressed an intention to register.

Surveys across developing countries found that an average surveyed informal firm has been in business for nearly a decade without attempting to become formal.

In 1996, the government of Brazil combined multiple taxes and contributions into a single, reduced payment for small firms and significantly reduced the number of procedures and cost to register a new business—the SIMPLES tax system. Survey data from 2009 showed that more than 72 percent of firms remained informal, a share little changed over the preceding 13 years.

An experimental intervention in 2011–2012 across 10,000 firms in Belo Horizonte, Brazil that variously provided information, exempted firms from registration fees and provided free accountancy services had no positive impact on firm formalisation.

A 2008 field experiment in Sri Lanka that provided information and reimbursed the cost of registration for small (1–14 employees) informal firms and even provided cash bonuses for firms that formalised found little impact on formalisation.

In Benin, the government reformed the registration process to reduce costs (less than USD30), documentation required (just a legal ID and a single short application form), and the registration time (to a single day). Despite these reforms, less than 2 percent of firms in a survey formalised over a two-year period. 

Policy in Cambodia

In the December 2024 Economic Update on Cambodia, the World Bank highlighted the centrality of the Rational Exit Model for thinking about formalisation, arguing that Cambodia should “ensure that the benefits of firm registration outweigh the costs, and that formality offers a pathway to higher productivity and better business opportunities.”

a) The Carrots Policy: Increase the Benefits of Formality

In the December 2024 Economic Update on Cambodia, the World Bank argued that “Cambodia could offer temporary tax breaks or reduced fees for newly registered firms.”

As described in the first blog in this series, Cambodia has an excellent regulatory framework regarding business entry. Part of this framework are just the sort of incentives for small and medium enterprises (SMEs) to register that the World Bank advocates. These incentives include a three-year income tax exemption for new SMEs in certain sectors, and for all SMEs located in SME clusters. Some SMEs in selected sectors can obtain five-year exemptions when meeting certain employment and local input thresholds. The problem is with the implementation of these incentives. For example, tax officers have required SMEs to show ‘proof’ that the firm voluntarily registered in order to claim the incentives, and the failure to do so has been met with penalties and demands for back taxes. UNDP survey evidence also shows that formalising creates risk associated with both past and future tax obligations. The General Department of Taxation (GDT) has the ability to reclassify taxpayers and overrule self-assessments, which could lead to tax assessments that are significantly larger than expected. The incentive regime should be clarified and such discretionary implementation removed from tax officials.

A survey by CAPRED of 402 firms in Cambodia found that large firms only source 7 percent of their inputs from formal local Cambodian firms. A key reason is that supplying large firms requires that small firms be registered for VAT. Formal registration will enable firm owners to claim tax credits for their purchases from registered suppliers, which gives established firms an incentive to trade with newly formal firms. In Cambodia, formal firms must register with the GDT to obtain the identification number for VAT. While VAT registration has been described as “moderately easy” by one review, as it can be done online and costs only USD100, it may still take up to thirty days. A commonly cited global complaint is the delay in paying out VAT refunds by the government. Until 2018, this process could take years in Cambodia; since then, GDT reforms claim to have reduced this to forty working days. Given wider problems with policy implementation in Cambodia, it is important to survey and review the refund process.

b) The Sticks Policy: Increase the Costs of Informality

The formal rules in Cambodia prescribe significant costs to non-compliant informal sector firms. The GDT has the authority to assess back taxes, and charge penalties and interest at a rate of 1.5 percent per month. This is compounded by an incentive structure that may reward tax officials for charging large penalties, creating an incentive for them to “go after” companies. These official rules (policy implementation again) are combined with a lack of capacity to chase informal firms. Both the National Social Security Fund and the Ministry of Labour and Vocational Training, for example, face capacity constraints as the growth in the number of inspectors has not kept pace with the growth in the number of enterprises.

There is a large body of evidence that shows that increases in the probability of detection and enforcement lead to an increase in tax compliance. There is less empirical evidence on whether enforcement attempts can induce firms to register or whether, instead, they cause informal firms to close down and prevent other firms from starting up. A field experiment with the state government of Minas Gerais in the city of Belo Horizonte in Brazil found that randomly assigning municipal inspectors to firms only induced 3 percent of those firms to formalise. The study also found that the cost of greater inspections outweighed the revenue benefits to the government of formalisation.

Conclusion

This blog focuses on the Rational Exit Model, the idea that firms will remain in the informal sector until the benefits are greater than the costs of formality. There are four reasons why the government should seek to encourage formalisation: economic efficiency, the potential loss of government revenue, the creation of better jobs, and improved governance. There is ample evidence for this view—studies typically find that firms see both benefits and costs associated with formalisation; both carrots and sticks are important to encourage formalisation. There is little evidence of ‘latent demand’ for formalisation among firms in Cambodia or other developing countries. Firms are happy to remain informal in Cambodia, meaning the benefits of being informal outweigh the benefits of becoming formal. Policy recommendations revolve around increasing the costs of remaining informal (sticks) and increasing the benefits of becoming formal (carrots). The final blog in this three-part series will argue that carrots are the more appropriate policy response in Cambodia.

Look out for Middle-Income Cambodia – Trap or Opportunity: Why Economic Development is the Best ‘Cure’ for Informality (Part III)

 

Authors

Prof. Dr Matthew McCartney, Chief Economist, CDRI
Mr Temugin Cattaneo, Researcher, Centre for Development Economics and Trade, CDRI





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